Contact us - Support

Consult the FAQ, you will find the answers to your questions.

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It deals with all general and regulatory information on visas for France. By choosing your place of residence, you will have access to specific information on visa procedures in the selected country.


Above the main menu you will find the logo allowing you to return to the homepage of the portal.

Breadcrumb trail

On all the internal pages of the site, a breadcrumb trail, displayed below the main menu, allows you to locate yourself in the site's tree structure and to go back up the tree structure to the home page.

Features offered by your browser

In addition to the assistance available directly on the site, the site has been designed to allow your browser to take full advantage of its own functionalities.

On a PC :

You can print any page of the site by accessing the page you want and pressing Ctrl + p on your keyboard.

On all pages of the site, you can enlarge the font size :

  • Use the key combination Ctrl + [+] to enlarge the font size.
  • Use the key combination Ctrl + [-] to reduce the font size.
  • Also note that the key combination Ctrl + 0 (the number "zero") allows you to return to the default text size.

On MAC :

Simply replace the Ctrl key with the Cmd key in the above combinations to perform the same actions.

Contact us

If the website does not provide the information you need, you are advised to contact the relevant visa service provider or visa application centre. For more information about this, please consult the "Help" section in the country where you wish to submit your visa.

You can send your messages and comments using the contact form below. You will not receive a reply to your message.

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